Refund and return policy

Refund and Returns Policy

Return & Refund Policy

At Sport Mats Depot, customer satisfaction is our priority. If you’re not satisfied with your purchase, please review our return and refund policy below.

Eligibility for Returns

  • Returns are accepted within 30 days of purchase.

  • Items must be unused, undamaged, and in original packaging.

  • Clearance and final sale items are non-refundable.

Return Process

  1. Contact our support team at sales@sportmatsdepot.com with your order details.

  2. Ship the product back to our warehouse (return shipping cost is the customer’s responsibility).

  3. Once received and inspected, we will issue a refund to your original payment method within 5-7 business days.

Refunds & Exchanges

  • If the product is defective or damaged, we offer a free exchange or full refund.

  • Refunds will be processed back to the original payment method.

For return inquiries, email sales@sportmatsdepot.com.