Refund and return policy
Refund and Returns Policy
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Return & Refund Policy
At Sport Mats Depot, customer satisfaction is our priority. If you’re not satisfied with your purchase, please review our return and refund policy below.
Eligibility for Returns
Returns are accepted within 30 days of purchase.
Items must be unused, undamaged, and in original packaging.
Clearance and final sale items are non-refundable.
Return Process
Contact our support team at sales@sportmatsdepot.com with your order details.
Ship the product back to our warehouse (return shipping cost is the customer’s responsibility).
Once received and inspected, we will issue a refund to your original payment method within 5-7 business days.
Refunds & Exchanges
If the product is defective or damaged, we offer a free exchange or full refund.
Refunds will be processed back to the original payment method.
For return inquiries, email sales@sportmatsdepot.com.