Privacy Policy

Privacy Policy

Privacy Policy

At Sport Mats Depot, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website sportmatsdepot.com (“Website”). By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website. ⸻

1. Company Information

Business Name: Sport Mats Depot Legal Entity: 1001123776 ONTARIO INC. Business Address: 1510 Victoria Avenue East, Unit 7, Thunder Bay, Ontario, P7C1C5, Canada Email: sales@sportmatsdepot.com ⸻

2. Information We Collect

We collect personal and non-personal information when you interact with our Website, including: Personal Information:
  • Name
  • Email address
  • Phone number
  • Shipping/billing address
  • Payment information (processed securely via third-party processors)
Non-Personal Information:
  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

3. How We Use Your Information

We use the information we collect to:
  • Process and fulfill orders
  • Communicate with you regarding your purchases or inquiries
  • Improve our Website and customer experience
  • Send promotional emails or updates (you may opt-out at any time)
  • Prevent fraud and ensure Website security
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with:
  • Service Providers: Third-party vendors (such as payment processors, shipping carriers, and email marketing platforms) that help us operate our business
  • Legal Authorities: When required by law, court order, or to protect our legal rights

5. Third-Party Services

Our Website may contain links to third-party websites or use third-party tools (e.g., Google Analytics). These third parties have their own privacy policies, and we are not responsible for their practices. ⸻

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. ⸻

7. Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. ⸻

8. Your Rights and Choices

Under Canadian privacy laws, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Withdraw consent to data processing (where applicable)
  • Request deletion of your personal data, subject to legal obligations
To exercise your rights, contact us at sales@sportmatsdepot.com. ⸻

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and serve targeted ads. You can control cookies through your browser settings. ⸻

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. ⸻

11. International Users

This Website is intended for use in Canada. If you are accessing the Website from outside Canada, you do so at your own risk and are responsible for compliance with local laws. ⸻

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance. ⸻

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
  • Email: sales@sportmatsdepot.com
  • Mailing Address: Sport Mats Depot 1510 Victoria Avenue East, Unit 7 Thunder Bay, Ontario, P7C1C5 Canada